Refund policy
Return Policy
We offer a 14-day return policy. This means you have 14 days after receiving your order to request a return.
To be eligible for a return, the item must be in the same condition in which you received it: unworn, unused, with all original tags attached, and in its original packaging. You will also need your receipt or another proof of purchase.
To start a return, please contact us at info@hujubberlin.com.
Please note that returns must be sent to the following address:
Electronic Exercise of the Right of Withdrawal and Return
Where available, customers may also submit their return or withdrawal request directly through their customer account in our online store. After we receive your request, we will promptly send you a confirmation on a durable medium (for example, by email). Alternatively, you may continue to contact us by email at any time.
CNT Textil GmbH
Danckelmannstraße 41
14059 Berlin
Germany
Email: info@hujubberlin.com
After inspecting your returned item, we will provide you with the necessary information regarding the next steps. Returns sent without first requesting a return cannot be accepted.
If you have any questions regarding returns, please contact us at info@hujubberlin.com.