Returns & Exchanges
You can return your order within 14 days of receiving the goods.
Conditions for a Return
- Items must be unworn, unwashed, and in their original condition
- All tags must be attached
How to Return
Please contact us via email or WhatsApp before returning your item
to register your return and receive further instructions.
Refunds
After receipt and inspection of the return, the refund will be processed
via the original payment method
within 14 days.
Return Shipping Costs
The buyer bears the cost of return shipping.
Exchanges
Exchanges are possible.
Please contact us via email or WhatsApp before shipping
to register your exchange.
Exchanges will be processed after receipt and inspection of the returned goods.
The new item will be shipped depending on availability.
If the desired item is not available, a refund will be issued.
The buyer bears the cost of return shipping.
Contact
For questions, please contact us by email at:
info@hujubberlin.com