Returns & Exchanges
You can return your order within 14 days of receiving the goods.
Conditions for a return
- Items must be unworn, unwashed, and in their original condition.
- All tags must be present.
How returns work
Please contact us via email or WhatsApp before returning the item to register your return and receive further instructions.
Refunds
After receipt and inspection of the return, the refund will be processed via the originally chosen payment method within 14 days.
Return shipping costs
The buyer bears the cost of return shipping.
Exchanges
An exchange is possible.
Please contact us via email or WhatsApp before shipping to register your exchange.
The exchange will take place after receipt and inspection of the returned goods.
Shipping of the new item depends on availability. If the desired item is not available, a refund will be issued.
The buyer bears the cost of return shipping.
Contact
For questions, please contact us by email at: cnttextil@gmail.com